Last Updated: January 12th, 2016
Our Privacy Commitment
This policy answers the following questions:
- What information do we collect about you and how do we use it?
- Will we share your personal information with third parties?
- What choices do you have about the collection and use of your personal information?
- What security measures do we take to safeguard your personal information?
- What Information Do We Collect About You and How Do We Use It?
Types of Information We Collect
Personal information means information that can be used to identify and contact you. The Site and eLeague.gg Services may collect personal information from you including your email address, name, mailing address, phone number, geolocation, cookies, and in-game username. We may also collect the same personal information from you for third parties as described below.
Personal information is collected from you when you create an account on the Site; subscribe to our newsletter; participate in Site feedback, questionnaires, surveys, or contests; purchase a product through the Site; interact with Client Games; or receive customer or technical support.
To create an account to use the eLeague.gg Services, we will require you to provide certain information to create your account, including your name, password, and email address.
If you sign up for one of the Client Games that interact with social networking sites like Facebook or Twitter, we may also collect personally identifiable information from these social networking sites and database services on behalf of ourselves and our Clients, including the Facebook Groups that you belong to.
How We Use Your Personal Information
eLeague.gg may use your email address or other personally identifiable information to send you commercial or marketing messages including, without limitation, newsletters, promotions, updates, special offers, and email communications about our products or services. We will also use your email address to contact you regarding any customer or technical support issues.
If you purchase goods or services through the Site, eLeague.gg may need for you to provide certain financial information so that eLeague.gg may effect a payment transaction. As part of the payment system, eLeague.gg or third parties performing sales processing services on eLeague.gg’s behalf, will collect, store and use non-public personally identifiable information, such as your name, address, credit card number, phone number, and your e-mail address. In addition, the payment system will also collect information regarding the actual bill payment transaction, including the date and amount paid. eLeague.gg will store and protect this information in the same manner that it stores and protects other personal information.
The personal information you provide will allow you to log in to the Site, Client Game, and eLeague.gg Services.
We keep track of your interactions with us on behalf of our Clients, including but not limited to your activity within the Client Games and the eLeague.gg Services. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the Client Games. We may also use your personal information to contact you when necessary on behalf of our Clients.
De-Personalizing Your Information
We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect on the Site and eLeague.gg Services (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties.
Cookies and other Technical Information
“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient and to enhance your experience with the Site. For example, when you return to the Site after logging in, cookies provide information so that the Site will remember who you are on subsequent visits, speeding up or enhancing your experience of the Site by, for instance, tailoring content to you. Cookies also prevent items placed in a shopping basket from disappearing by the time you checkout. Cookies are not spyware or adware, and can’t deliver viruses or run programs on your computer. A user may configure his or her web browsers to accept or reject or delete the cookies, or notify the user when a cookie is being set.
We may collect other technical information from users of the Site, including their IP address, browser type, domain names, access times, and geolocational information.
We employ third party tracking utility software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. In short, clear gifs enable two websites to share information with one another. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
A tracking “pixel” is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and allows for the collection of information regarding the use of the web page that contains the tracking pixel. The Company uses third party ad servers to support tracking pixels and cookies.
Our Site uses Google Analytics to help us learn about who visits our site and what pages are being viewed.
Social Media Features
We do not knowingly collect any personal information from children under the age of 13, allow them to create accounts, sign up for newsletters, use the eLeague.gg Services, or browse the Site. We take children’s privacy seriously and encourage parents to play an active role in their children’s online experience at all times. We urge parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when on-line. If you have any concerns about your child’s personal information, please contact us at email@example.com
How We Share Your Personal Information With Third Parties
We will share the personal information we collect from you under the following circumstances:
- Clients. Your personal information will be shared with our Clients as part of the Client Games in administering your account(s), sending you messages about the Client Games, and other general announcements. Your personal information will be subject to those Clients’ individual privacy policies. Your in-game username, as well as other information you voluntarily submit as part of the Client Games and eLeague.gg Services, will be made publicly available to other users.
- Direct Marketing. We may share your personal information with other third parties in order to contact you to promote, market, or sell their products or services.
- Tournament Organizers. When you participate in a tournament that uses eLeague.gg Services, eLeague.gg will share your personally identifiable information, including, but not limited to, your email address and in-game username, with the third party tournament organizer
- Protection of rights. We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Site or eLeague.gg Services, or (iii) such action is appropriate to protect the rights, property or safety of the Company, its employees, clients, or users of the Site.
- Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of the Company’s assets or a line of business, user information, including personal information collected from you through your use of the Site, eLeague.gg Services, and Client Games could be included in the transferred assets. Should such an event occur, the Company will use reasonable means to notify you through a prominent notice on the Site.
Additional Information You Should Know About Third Parties
What Choices Do You Have About the Collection and Use of Your Personal Information?
Control of Your Information
eLeague.gg allows you to control the way we use personally identifying information that we might obtain. At the time you provide personal information, eLeague.gg may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the “mailings” eLeague.gg may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings. Lastly, you may “opt-out” of certain third-party sharing by requesting the deletion of your personal information.
Please note that some data may be retained if necessary to resolve disputes, enforce eLeague.gg’s user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of the Site or eLeague.gg Services.
How to Opt-out, Correct or Delete Your Data
Any individual who seeks access, or who seeks to opt-out of certain third party sharing, correct, amend, or delete inaccurate data should direct his or her query to the below email or physical address. If, for any reason, you are concerned with the way we are using your personal information, or would like to request that we delete such personal information, please contact us at: firstname.lastname@example.org. We will respond to any request for access within 30 days.
In some cases, we may not be able to delete your personal information, and will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
What Security Measures Do We Take To Safeguard Your Personal Information?
The personal information that you provide to us is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, Company employees and agents who have access to your personal information are trained in the maintenance and security of that information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the Site or eLeague.gg Services and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
Notification of Changes
Questions? Contact Us!